Delete Your Account

You can request deletion of your Bilexor account and data at any time by emailing us from the address registered on your account:

1. Send an email to contact@bilexor.com with the subject line "Delete my Bilexor account".
2. Send it from the email address associated with your Bilexor account, so we can verify it's you.
3. We'll confirm receipt and process your request within 30 days.

Once your request is verified, we permanently delete:

• Your account and login credentials (including linked Google/Apple sign-in).
• Your business profile, contacts, and organization/team memberships.
• Documents you created — invoices, packing lists, proforma documents, purchase and sales orders, and ledger entries.
• Your push notification token and in-app notification history.

Some information may be retained after account deletion where we're required to by law or for legitimate business purposes:

• Billing and transaction records (from Razorpay, the Apple App Store, or Google Play) may be retained as required for tax, accounting, and fraud-prevention obligations.
• Data belonging to a shared team or organization you were a member of is retained for the remaining team members, unless the organization itself requests deletion.
• Anonymized or aggregated data that can no longer identify you.

Deleting your Bilexor account does not automatically cancel an active subscription billed through the Apple App Store or Google Play. Please cancel your subscription separately from your Apple ID or Google Play account settings to avoid future charges.

For anything else about your data, see our Privacy Policy, or email contact@bilexor.com.